Fraud and protection
Be alert
Please be aware of fraudsters, scammers and imposters claiming to be acting on behalf of Sonali Bank (UK) Ltd.
Be alert of phishing emails, texts and cold calls, SBUK will never ask you to make a payment or for your login password. If ever in doubt contact SBUK via any of the methods mentioned on the website.
Sonali Bank (UK) Ltd will never ask you to make remittances ask personal information such as bank details (unless you called SBUK for the telephone remittance service) or passwords, reply, download attachments, click on links in emails and text you are not expecting. I
f you are under duress to make a remittance payment and are able to signal this to us safely – please do so and we will take the necessary action.
Stop
Ask yourself if it is a scam?
A scam is
where a payment has been made by you from your own account to someone or something that you believed to be genuine, but instead you have been mislead. Stopping and thinking before parting with your money or information
could help you keep it safe.
Challenge
Take your time, do your research, don’t be afraid to say no
Fraudsters will try to act as legitimate
as possible and often try and create a sense of urgency to panic and rush you. It is important to stay alert to anything suspicious and know it is okay to reject, refuse, or ignore requests while you check if it’s genuine.
Protect
Ask for help, get in touch
If you think you may have been scammed, contact us straight away and
report it to Action Fraud,
www.actionfraud.police.uk
If you are at all nervous, stop this payment and contact us immediately.
Secured Login 2 factor authentication when you login to the Sonali Bank (UK) app and portal. An option to use biometrics to log in to the app.
Secured App The SBUK app is secured and protected by XXX
In app confirmation To confirm that you are sending money to the correct beneficiary
Real time Email confirmations Know straight away if you have been a victim of fraud.
If you think you are being scammed, say NO and contact SBUK as soon as possible by using any of the methods mentioned on Sonali-bank.co.uk. If you think you may have already been scammed, contact us and report it to Action Fraud, www.actionfraud.police.uk
Phishing emails
Scam calls
Whatsapp messages from people claiming to be from Sonali Bank (UK) Ltd or Sonali Bank England. We will never contact you via Whatsapp.
If you feel threatened to make a payment, it is ok to say no. Get in touch with SBUK with any of the methods mentioned below and we assist you best we can.
Contact Us
Use any of the below to get in touch and to seek advice.
